Contact MAP Audio

Write to support@map.audio for help with PAM, MFX, a MAP Audio account, licensing, downloads, preset packs, or a purchase. Include the product and version, your operating system, plugin format, DAW and version, and the shortest set of steps that reproduces the problem. If the interface can reveal a diagnostic log, attach that file as well. Do not send passwords, payment-card details, activation request codes, or private license material in the first message.

The FAQ covers purchase access, activation, offline licensing, plugin formats, multi-output routing, and common troubleshooting steps. Account holders can manage downloads and device activations from their account when the in-house account service is enabled.

For development work or a technical review, tell us about your project and the help you need. Include your target platforms and timing if you know them. The services page describes the work we do and the team.

INCE.IO LTD trades as MAP Audio and is registered in England and Wales. Use the same support address for privacy requests, data access or deletion requests, and registered-office enquiries. The privacy policy explains what the website and commerce systems process, the providers involved, and the rights available under UK data-protection law.